Information technology in the service society : a twenty-first century lever /
| Corporate Authors: | , , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
Washington, D.C. :
National Academy Press,
1994.
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| Subjects: |
Table of Contents:
- Impacts of information technology at the industry level
- Impacts of information technology at the enterprise level
- Impacts of information technology at the activity level
- Improving decision making about information technology
- Information technology in services: implications for public policy.