Assessing ILL/DD services : new cost-effective alternatives /

"The purpose of the study is to collect and analyze current data on the performance of mediated and user-initiated (unmediated) ILL/DD services. The study also identifies and describes characteristics of low-cost, high-performing, mediated and user-initiated ILL/DD operations to assist ILL mana...

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Bibliographic Details
Main Authors: Jackson, Mary E. (Mary Ellen), 1949- (Author), Kingma, Bruce R. (Author), Delaney, Tom (Author)
Format: Book
Published: Washington, DC : Association of Research Libraries, 2004.


Holdings details from Swarthmore
Call Number: Z713 .J33 2004

West Virgina University

Holdings details from West Virgina University
Call Number: Z713 .J33 2004