Managing resource sharing in the electronic age /

This stimulating and authoritative book features original essays from leading scholars in the discipline - each of which addresses the question: how should economists do economics? What emerges is a diverse, constructive commentary on how economics is done and how it should be done. Leading thinkers...

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Bibliographic Details
Other Authors: Chang, Amy, Jackson, Mary E. (Mary Ellen), 1949-
Format: Book
Published: New York : AMS Press, ©1996.
Series:AMS studies in library and information science ; no. 4.
Table of Contents:
  • The competitive advantage of librarians : core competencies for document delivery / Curtis L. Kendrick
  • From paper forms to electronic transmission : the evolution of interlibrary loan electronic technologies / Yem Siu Fong
  • Document delivery in the 1990s : an overview / Lee Anne George
  • Ordering, delivery and turnaround : how do document suppliers maintain their markets? / Mary A. Hollerich
  • Document delivery : the confusion of it all / Rosann Bazirjian and Pamela W. McLaughlin
  • Total Quality Management for interlibrary loan and document delivery / Amy Chang
  • AVISO : an innovative interlibrary loan management system / Dave Binkley
  • Sweeping sand at the sea : the challenge of staffing a growing service / Kathryn J. Deiss
  • Managing interlibrary loan operations : a successful experience in an academic library / Martha Steele and Keiko Horton
  • The leading/bleeding edge : the role/toll of library staff involved in electronic resource sharing / Sheila Walters
  • A cost analysis for interlibrary loan : a differentiated service / Amy Chang
  • Interlibrary loan : a cooperative effort among OCLC users / Kate Nevins and Darryl Lang.