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1
Implementing quality in the public sector /
by Bendell, A.
London : FT/Pitman, 1994

Book
2
Baldrige health care criteria for performance excellence /
Gaithersburg, MD : American Society for Quality (ASQ) ; Baldrige Performance Excellence Program, 2013

Book
3
Quality or else /
Silver Spring, MD : Chicago, Ill. : CC-M Productions ; Films Inc., 1991

Unknown
4
Providing total quality fundamentals : 1995 workshops for the NASA Lewis Research Center's technical services directorate /
by Antczak, Paul
[Cleveland, Ohio] : [Springfield, Va.] : National Aeronautics and Space Administration, Lewis Research Center ; [National Technical Information Service, distributor], 1997

Government Document Book
5
Quality /
by Beckford, John, 1958-
London : Taylor & Francis, 2002
2nd ed.

This item is not available through EZBorrow. Please contact your institution’s interlibrary loan office for further assistance.
Book
6
Affordability : integrating value, customer, and cost for continuous improvement /
by Odomirok, Paul Walter, Sr
Boca Raton : CRC Press, 2017

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Book
7
Total quality essentials : using quality tools and systems to improve and manage your business /
by Soin, Sarv Singh
New York : McGraw-Hill, 1999
2nd ed.

Book
8
Quality beyond borders : dantotsu or how to achieve best in business /
by Hutchins, David C.
Abingdon, Oxon ; New York, NY : Routledge, 2019

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Book
9
Beyond six sigma : profitable growth through customer value creation /
by Plaster, Gary
Hoboken, N.J. : J. Wiley & Sons, 2006

Book
10
Quality management for information and library managers /
by Brophy, Peter, 1950-
Aldershot, Hampshire, England ; Brookfield, Vt. : Aslib Gower, 1996

Book
11
The essence of total quality management /
by Bank, John
New York : Prentice Hall, 1992

Book
12
Quality auditing /
by Mills, David, 1929 October 15-
London ; New York : Chapman & Hall, 1993
1st ed.

Book
13
Gower handbook of quality management /
Aldershot, Hampshire, England ; Brookfield, Vt., USA : Gower, 1994
2nd ed.

Book
14
Recommandations pour I'accréditation des laboratoires de biologie médicale.
Montrouge, France ; Esher, England : John Libbey Eurotext, 2013

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Book
15
The healthcare quality book : vision, strategy, and tools /
Chicago, Illinois : Washington, DC : Health Administration Press ; Association of University Programs in Health Administration, 2023
Fifth edition.

Book
16
Operational excellence : journey to creating sustainable value /
by Mitchell, John S., 1937-
Hoboken, New Jersey : Wiley, 2015

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Book
17
Consistency and transformation in the quality movement /
Bradford, England : Emerald Group Pub., 2006

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Book
18
Root cause analysis : simplified tools and techniques /
by Andersen, Bjørn, Fagerhaug, Tom, 1968-
Milwaukee, Wisconsin : ASQ Quality Press, 2006
Second edition.

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Book
19
Success using lean Six Sigma in terms of operations and business processes /
by Gupta, Dinesh
Hamburg : Anchor Academic Publishing, 2015

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Book
20
Managing a quality system using BS/EN/ISO 9000 (formerly BS 5750) /
by Jackson, Peter
London : Kogan Page, 1995

Book
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