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1
Organizational assessment and improvement in the public sector workbook /
by Immordino, Kathleen M.
Boca Raton : CRC Press, 2014

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2
Utilizing the 3Ms of process improvement in healthcare : a roadmap to high reliability using lean, Six Sigma, and change leadership /
by Morrow, Richard, 1956-
Boca Raton, FL : CRC Press, 2012

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3
Help! Meeting! Plan Efficient Conferences & Discussions : Save Time, Achieve your Goals, Conduct Productive Conversations, Moderate Talks, Write Protocols, Lead Projects to Success /
Düsseldorf : Best of HR - Berufebilder.de, 2019

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4
The power of ideas to transform healthcare : engaging staff by building daily lean management systems /
by Hoeft, Steven E., Pryor, Robert W.
Boca Raton, FL : CRC Press, Taylor & Francis Group, 2016

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5
The definitive guide to emergency department operational improvement : employing lean principles with current ED best practices to create the "no wait" department /
by Crane, Jody
Boca Raton : CRC Press, 2011

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6
Making the team : a guide for managers /
by Thompson, Leigh L.
Upper Saddle River, NJ : Prentice Hall, 2000

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7
A better place to work : a new sense of motiviation leading to higher productivity /
by Haasen, Adolf
New York : American Management Association, 1997

Book
8
Beyond the quick fix : managing five tracks to organizational success /
by Kilmann, Ralph H.
San Francisco : Jossey-Bass, 1984

Book
9
A little bit at a time : secrets at productive quality /
by Wright, Russell O.
Berkeley, Calif. : Ten Speed Press, 1990

Book
10
Professionalizing the organization : reducing bureaucracy to enhance effectiveness /
by Benveniste, Guy, 1927-
San Francisco, Calif. : Jossey-Bass, 1987

Book
11
Strengthening government oversight : examining the roles and effectiveness of oversight positions within the federal workforce : hearing before the Subcommittee on the Efficiency and Effectiveness of Federal Programs and the Federal Workforce of the Committee on Homeland Security and Governmental Affairs, United States Senate, One Hundred Thirteenth Congress, first session, November 19, 2013.
Washington : U.S. Government Printing Office, 2014

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Government Document Book
12
Invaluable : the secret to becoming irreplaceable /
by Crenshaw, Dave, 1975-
San Francisco : Jossey-Bass, 2010
1st ed.

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13
PRODUCTIVITY DRIVEN SUCCESS : hidden secrets of organizational efficiency /

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14
Everyday evaluation on the run /
by Wadsworth, Yoland
Walnut Creek, CA : Left Coast Press, 2011
3rd ed.

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15
Idealized design : creating an organization's future /
by Ackoff, Russell Lincoln, 1919-2009
Indianapolis : Wharton School, 2006

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16
Improving business process performance : gain agility, create value, and achieve success /
by Raynus, Joseph
Boca Raton : CRC Press, 2011

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17
Creating a lean culture : tools to sustain lean conversions /
by Mann, David, 1947-
New York : Productivity Press, 2005

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18
How leaders build value : using people, organization, and other intangibles to get bottom line results /
by Ulrich, David, 1953-
Hoboken, N.J. : Chichester : Wiley ; John Wiley [distributor], 2006

Book
19
L'adaptabilit�e : agir efficacement face au changement /
by Calarco, Allan
Greensboro, N.C. : Center for Creative Leadership, 2012

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20
The way of the tiger : gentle wisdom for turbulent times /
by Secretan, Lance H. K.
Alton, Ont. : Thaler Corp., 1989

Book
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