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1
Enterprise architecture A to Z : frameworks, business process modeling, SOA, and infrastructure technology /
by Minoli, Daniel, 1952-
Boca Raton : CRC Press, 2008

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Book
2
ServiceNow IT operations management /
by Guggilla, Ajaykumar
[Place of publication not identified] : Packt Publishing, 2017

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Unknown
3
Global and organizational discourse about information technology : IFIP TC8/WG8.2 Working Conference on Global and Organizational Discourse about Information Technology, December 12-14, 2002, Barcelona, Spain /
Boston, Mass. : Kluwer Academic Publishers, 2002

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Conference Proceeding Book
4
Practical Ansible 2 Effectively Automate Configuration Management and Deployments to Avoid Application Downtime.
by Daniel Oh (author), Fabio Alessandro Locati (author)
Packt Publishing 2020
1st edition.

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Book
5
Professional issues in information technology /
by Bott, Frank
Swindon, UK : BCS, The Chartered Institute for IT, 2014
Second edition.

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Book
6
Executive briefing : preparing your infrastructure for AI /
[Place of publication not identified] : O'Reilly Media, 2018

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Unknown
7
Spotlight on Cloud : Reliable Product Launches with David Huska and Stephen Thorne /
by Huska, David, Thorne, Stephen
O'Reilly Media, Inc., 2020
1st edition.

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Unknown
8
IT organization : building a worldclass infrastructure /
by Kern, Harris
Upper Saddle River, NJ : Prentice Hall PTR, 2000

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Book
9
Data diplomacy : keeping pace and avoiding data governance bureaucracy /
by Edvinsson, Håkan
Basking Ridge, NJ : Technics Publications, 2020

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Book
10
Disrupting data governance : a call to action /
by Madsen, Laura B., 1973-
Basking Ridge, New Jersey : Technics Publications, 2019
First edition.

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Book
11
ITIL Lifecycle Essentials : Your Essential Guide for the ITIL Foundation Exam and Beyond /
by Agutter, Claire
[Place of publication not identified] : IT Governance ; 2018

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Audio Book
12
Effective IT service management to ITIL and beyond! /
by Addy, Rob
Berlin ; New York : Springer, 2007

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Electronic Book
13
Service delivery /
London : Stationery Office, 2001

Book
14
Release, control and validation : ITIL intermediate capability handbook.
London : TSO, 2013
Second edition.

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Book
15
Foundations of IT service management : the ITIL Foundations Course in a book /
by Orand, Brady
[S.l. : ITILYaBrady.com?], 2011
3rd ed.

Book
16
IT policies & procedures : tools & techniques that work /
by Jenkins, George Henry
Paramus, N.J. : Prentice Hall, 2002

Book
17
Management strategies for information technology /
by Earl, Michael J.
New York : Prentice Hall, 1989

Government Document Book
18
Doing IT right : technology, business, and risk of computing /
by Lorin, Harold
Greenwich, Conn. : Manning, 1995

Book
19
Information systems management : perspectives for higher education /
by Adman, Peter
Colne, Lancs. [England] : Mimir Press, 1996

Book
20
eSCM-SP : eSourcing Capability Model for Service Providers (eSCM-SP) /
[Zaltbommel, Netherlands] : Van Haren Publishing, 2010
1st ed.

Book
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