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1
What business really wants from IT a collaborative guide for business directors and CIOs /
by White, Terry, 1956-
Amsterdam ; Boston : Elsevier Butterworth Heinemann, 2004

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2
ISO/IEC 20000 an introduction to the global standard for service management /
by Clifford, David, 1946-
Ely, U.K. : IT Governance Pub., 2010

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Electronic Book
3
Emerging information resources management and technologies
Hershey : Idea Group Publishing, 2007

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Electronic Book
4
Integrated IT project management a model-centric approach /
by Bainey, Kenneth R.
Boston, Mass. : Artech House, 2004

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5
Managing IT projects for business change from risk to success /
by Morgan, Jeffrey (Jeffrey A.)
Swindon, U.K. : BCS Learning and Development Ltd, 2013

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6
IBM Tivoli OMEGAMON XE V3.1.0 Deep Dive on z/OS
by Darmawan, Budi
[Poughkeepsie, N.Y.] : IBM, International Technical Support Organization, 2006
1st ed.

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7
Building the agile enterprise with SOA, BPM and MBM /
by Cummins, Fred A.
Amsterdam ; Boston : Elsevier/Morgan Kaufmann, 2009

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8
Making Sense of Space : The Design and Experience of Virtual Spaces as a Tool for Communication /
by Kuksa, Iryna, Childs, Mark
[Place of publication not identified] : Elsevier Science and Technology Books, Inc., 2014

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Book
9
Managing IT skills portfolios planning, acquisition, and performance evaluation /
Hershey, Pa. : Idea Group Pub., 2005

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Electronic Book
10
Configuration management using COBIT 5 /
Rolling Meadows, IL : ISACA, 2013

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Electronic Book
11
Transforming cybersecurity using COBIT 5 /
Rolling Meadows, Ill. : ISACA, 2013

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12
Building a successful IT organization
by Sisco, Mike
[Columbia, Tenn.] : MDE Enterprises, 2001

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13
Executing data quality projects ten steps to quality data and trusted information /
by McGilvray, Danette
Amsterdam ; Boston : Morgan Kaufmann/Elsevier, 2008

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Electronic Book
14
Project management with the IBM Rational Unified Process lessons from the trenches /
by Gibbs, R. Dennis
Upper Saddle River, N.J. : IBM Press/Pearson plc, 2007

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Electronic Book
15
Real world SOA stories how business and IT work together to build globally integrated enterprises /
Gulf Breeze, Fla. : Clear Horizon, 2011

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16
The CIO paradox battling the contradictions of IT leadership /
by Heller, Martha
Brookline, Mass. : Bibliomotion, 2013

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17
Advanced case management with IBM case manager /
by Zhu, Wei-Dong Jackie
[Poughkeepsie, New York] : IBM, International Technical Support Organization, 2014
Fourth edition.

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Book
18
Service management for dummies
by Hurwitz, Judith
Hoboken, NJ : Wiley Pub., 2009

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Electronic Book
19
The effective CIO how to achieve outstanding success through strategic alignment, financial management, and IT governance /
by Brown, Eric J., Yarberry, William
Boca Raton : Auerbach Publications, 2009

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Electronic Book
20
Technology cost saving strategies
by Sisco, Mike
[Columbia, Tenn.] : MDE Enterprises, 2003

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Electronic Book
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