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1
ITSM QuickStart guide : the simplified beginner's guide to IT service management.
Albany, NY : ClydeBank Media, 2016

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2
Strategic Marketing Approaches within Airline Management : How the Passenger Market causes the Business Concepts of Full Service Network Carriers, Low Cost Carriers, Regional Carriers and Leisure Carriers to overlap /
by B�olke, Susanne
Hamburg [Germany] : Anchor Academic Publishing, 2015

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3
Governance and management for sustainable water systems /
by Grigg, Neil S.
London : New York : IWA Pub., 2011

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4
Kapferer on luxury : how luxury brands can grow yet remain rare /
by Kapferer, Jean-No�el
London ; Philadelphia : Kogan Page, 2015

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5
The economics of airlines /
by Bilotkach, Volodymyr
Newcastle upon Tyne : Agenda Publishing Limited, 2017

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6
al-Tafk�ir kh�arij al-�sunq�uq : ibtik�ar�at sana�at al-t�ar�ikh /
by Devaiah, Devika, Narang, Rajiv, Devaiah, Devika
al-Q�ahirah : Majm�u�at al-N�il al-�Arab�iyah, 2016
al-�Tab�ah al-�ul�a.

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7
C�omo delegar de forma eficaz : Manual de liderazgo para sacar adelante el trabajo /
by Turregano, Clemson
[Place of publication not identified] : Center for Creative Leadership, 2018

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8
Jack Welch speaks : wit and wisdom from the world's greatest business leader /
by Lowe, Janet
Hoboken, N.J. : Wiley, 2008
Completely rev. and Updated.

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9
Nueve pasos para el �exito : una visi�on de conjunto para la aplicaci�on de la ISO 27001:2013 /
by CALDER, ALAN
[Place of publication not identified] : IT GOVERNANCE LTD, 2017

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11
Lean for dummies /
by Sayer, Natalie
Hoboken, NJ : Wiley, 2007

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12
Skuteczne delegowanie zada�n : poradnik dla lidera /
by Turregano, Clemson
[Greensboro, NC] : Center for Creative Leadership, 2019

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13
The future--bleak or bright? /
by Spilsbury, Louise
Chicago, Ill. : Raintree, 2006

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14
The supermanagers : managing for success, the movers and the doers, the reasons why /
by Heller, Robert, 1932-2012
New York : McGraw-Hill, 1985
1st McGraw-Hill pbk. ed.

Book
15
Development of the integrated urban water management tool /
by Reichel, Bradley I.
Alexandria, VA : London : Water Environment Research Foundation ; IWA Publishing, 2012

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16
Port Business
by Sorgenfrei, J�urgen
Boston : DEG Press, 2018

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17
Behind the cloud : the untold story of how Salesforce.com went from idea to billion-dollar company--and revolutionized an industry /
by Benioff, Marc R., 1964-
San Francisco, CA : Jossey-Bass, 2009
1st ed.

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18
Strategic advertising mechanisms : from copy strategy to iconic brands /
by Fern�andez G�omez, Jorge David
Bristol : Intellect Books, 2021
New edition.

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19
Best practice guide on sampling and monitoring of metals in drinking water /
London : IWA Publishing, 2012

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20
Information nation : seven keys to information management compliance /
by Kahn, Randolph
Indianapolis, IN : Wiley Pub., 2009
2nd ed.

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