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1
Reforming Africa's institutions : ownership, incentives, and capabilities /
Tokyo ; New York : United Nations University Press, 2003

Book
2
Making government great again : mapping the road to success with ISO 9001:2008 /
by Baranzelli, John
Milwaukee, Wis. : ASQ Quality Press, 2010

Book
3
The reinventor's fieldbook : tools for transforming your government /
by Osborne, David, 1951-
San Francisco : Jossey-Bass, 2000
First edition.

Book
4
International dictionary of public management and governance /
by Bhatta, Gambhir
Armonk, N.Y. : M.E. Sharpe, 2006

Book
5
The new public management : lessons from innovating governors and mayors /
Boston : Kluwer Academic Publishers, 2002

Book
6
Public sector management /
New York : Praeger, 1990

Book
7
Government by agency : lessons from the grants-in-aid experience /
by Williams, Walter
New York : Academic Press, 1980

Book
8
Reforming the state : managerial public administration in Latin America /
Boulder, Colo. : Lynne Rienner Publishers, 1999

Book
9
Management development and the public sector : a European perspective /
Aldershot, Hants, England ; Brookfield, Vt. : Avebury, 1988

Book
10
Creating a government that works better & costs less : the report of the National Performance Review : executive summary /
[Washington, D.C.] : [The Review]: [[U.S. G.P.O.], 1993

Book
11
Combating terrorism observations on growth in federal programs : statement of Mark E. Gebicke, Director, National Security Preparedness Issues, National Security and International Affairs Division, before the Subcommittee on Oversight, Investigations, and Emergency Management, Committee on Transportation and Infrastructure, House of Representatives /
by Gebicke, Mark E.
Washington, D.C. (P.O. Box 37050, Washington 20013) : The Office, 1999

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Book
12
Putting customers first : standards for serving the American people /
Washington, DC : [Executive Office of the President], 1994

Book
13
Quality management at the federal level hearing before the Oversight of Government Management, Restructuring, and the District of Columbia Subcommittee of the Committee on Governmental Affairs, United States Senate, One Hundred Sixth Congress, first session, October 15, 1999.
Washington : U.S. G.P.O., 2000

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Book
14
Are the financial records of the federal government reliable? hearing before the Subcommittee on Government Efficiency, Financial Management and Intergovernmental Relations of the Committee on Government Reform, House of Representatives, One Hundred Seventh Congress, first session, March 30, 2001.
Washington : U.S. G.P.O., 2002

This item is not available through EZBorrow. Please contact your institution’s interlibrary loan office for further assistance.
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