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1
Business rules management and service oriented architecture a pattern language /
by Graham, Ian, 1948-
Chichester, England ; Hoboken, N.J. : John Wiley, 2006

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Electronic Book
2
Demystifying marketing a guide to the fundamentals for engineers /
by Forsyth, Patrick
London, U.K. : Institution of Engineering and Technology, 2007

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3
What business really wants from IT a collaborative guide for business directors and CIOs /
by White, Terry, 1956-
Amsterdam ; Boston : Elsevier Butterworth Heinemann, 2004

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4
ISO/IEC 20000 an introduction to the global standard for service management /
by Clifford, David, 1946-
Ely, U.K. : IT Governance Pub., 2010

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5
Microsoft Exchange 2000 operations guide, version 1.0
by Slater, Paul, Sarff, Kent, Frljanic, Sasha, Mason, Andrew
[Redmond, Wash. : Microsoft Press], 2001

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6
How Technology is Changing Finance /
by Dutra, Anthony, Lupo, William
[Place of publication not identified] : EMC, 2016

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Book
7
Emerging information resources management and technologies
Hershey : Idea Group Publishing, 2007

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8
Logging and log management the authoritative guide to understanding the concepts surrounding logging and log management /
by Chuvakin, Anton
Waltham, Mass. : Syngress, 2013

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9
Integrated IT project management a model-centric approach /
by Bainey, Kenneth R.
Boston, Mass. : Artech House, 2004

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10
Data mining techniques : for marketing, sales, and customer support /
by Berry, Michael J. A., Linoff, Gordon
New York : Wiley, 1997

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Book
11
Managing IT projects for business change from risk to success /
by Morgan, Jeffrey (Jeffrey A.)
Swindon, U.K. : BCS Learning and Development Ltd, 2013

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Electronic Book
12
IBM Tivoli OMEGAMON XE V3.1.0 Deep Dive on z/OS
by Darmawan, Budi
[Poughkeepsie, N.Y.] : IBM, International Technical Support Organization, 2006
1st ed.

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13
Building the agile enterprise with SOA, BPM and MBM /
by Cummins, Fred A.
Amsterdam ; Boston : Elsevier/Morgan Kaufmann, 2009

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14
Patterns broker interactions for intra- and inter-enterprise /
by Sadtler, Carla
[Research Triangle Park, N.C. : IBM Corporation, International Technical Support Organization] 2004
1st ed.

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15
Making Sense of Space : The Design and Experience of Virtual Spaces as a Tool for Communication /
by Kuksa, Iryna, Childs, Mark
[Place of publication not identified] : Elsevier Science and Technology Books, Inc., 2014

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Book
16
Managing IT skills portfolios planning, acquisition, and performance evaluation /
Hershey, Pa. : Idea Group Pub., 2005

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Electronic Book
17
Configuration management using COBIT 5 /
Rolling Meadows, IL : ISACA, 2013

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Electronic Book
18
Salesforce.com for dummies
by Wong, Tom
Hoboken, N.J. : John Wiley & Sons, 2014
5th ed.

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19
Getting up to speed with QuickPlace insider tips and tricks for getting the most out of QuickPlace and collaborative computing /
[Rocky Hill, N.J.] : ZATZ, 1998

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20
Transforming cybersecurity using COBIT 5 /
Rolling Meadows, Ill. : ISACA, 2013

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Electronic Book
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