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1
When people are the problem.
Boston : Harvard Business School Press, 2005

Book
2
The new supervisor : lead with confidence /
by McKnight, Wil
[Rochester, N.Y.] : Azxo Press, 2010
5th ed.

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Book
3
Social intelligence skills for government managers /
by Sampson, Stephen J.
Amherst, Mass. : HRD Press, 2006

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Book
4
50 case studies for management and supervisory training /
by Clardy, Alan B.
Amherst, Mass. : HRD Press, 2008

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Book
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