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1

Putting customers first : standards for serving the American people /

Washington, DC : [Executive Office of the President] : For sale by the U.S. G.P.O., Supt. of Docs., 1997

Government Document Book

2

Serving the American public : best practices in performance measurement : benchmarking study report.

[Washington, D.C.?] : National Performance Review, 1997

Government Document Book

3

Serving the American public : best practices in resolving customer complaints : Federal Benchmarking Consortium study report /

Washington, DC : National Performance Review : For sale by the U.S. G.P.O., Supt. of Docs., 1996

Government Document Book

4

Putting customers first '95 : standards for serving the American people /

Washington, DC : [Executive Office of the President], 1995

Government Document Book

5

Reinvention's next steps : governing in a balanced budget world : a speech by Vice President Al Gore and supporting background papers.

Washington, DC : National Performance Review : For sale by the U.S. G.P.O., Supt. of Docs., 1996

Government Document Book

6

Blair House papers : January 1997 /

[Washington, D.C.] : National Performance Review, 1997

Government Document Book

7

Serving the American public : best practices in customer-driven strategic planning : Federal Benchmarking Consortium Study Report /

Washington, DC. : National Performance Review : [Supt. of Docs., U.S. G.P.O., distributor], 1997

Government Document Book

8

Turning the key : unlocking human potential in the family-friendly federal workplace* : a status report on federal workplace family-friendly initiatives to President Bill Clinton /

by Gore, Al, 1948-
Washington, D.C. : Vice President of the United States : [Supt. of Docs., U.S. G.P.O., distributor], 1997

Government Document Book

9

Businesslike government : lessons learned from America's best companies /

by Gore, Al, 1948-
Washington, D.C. : National Performance Review : [Supt. of Docs., U.S. G.P.O., distributor], 1997

Government Document Book

10

A Global Forum on Fighting Corruption : safeguarding integrity among justice and security officials /

Washington, DC : Bureau for International Narcotics and Law Enforcement Affairs, Secretariat of the Vice President Global Forum on Corruption : For sale by the U.S. G.P.O., Supt. of Docs., 1999

Government Document Conference Proceeding Book

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