Strategies for services marketing the intangible /

Discusses strategies for the marketing of services and strategies that can improve overall customer satisfaction.

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Bibliographic Details
Corporate Authors: Quisic (Firm), ACT, Inc, Insight Media (Firm)
Other Authors: Quelch, John A., Gale, Ken
Format: Video DVD
Language:English
Published: New York : Olathe, Kan. : Insight Media ; Distributed by ACT, c2005.
Series:Introduction to marketing, competing in the 21st century.
Subjects:

Commonwealth

Holdings details from Commonwealth
Call Number: DVD HD9980.5 .S773 2005