The Little Book of Big Customer Satisfaction Measurement.
This book explains the principles of customer satisfaction in a brief yet powerful manner. It will help readers build relevant and actionable customer satisfaction programmes for their organization.
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| Format: | Book |
| Language: | English |
| Published: |
New Delhi :
SAGE Publications,
2013.
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Lehigh
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Electronic book |
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Villanova
| Call Number: |
HF5415.335 |
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