Architecture and patterns for IT service management, resource planning, and governance : making shoes for the cobbler's children /
Information technology supports efficient operations, enterprise integration, and seamless value delivery, yet itself is too often inefficient, un-integrated, and of unclear value. This completely rewritten version of the bestselling Architecture and Patterns for IT Service Management, Resource Plan...
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Format: | Book |
Language: | English |
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Boston, MA :
Morgan Kaufmann,
2011.
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Edition: | 2nd ed. |
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Lehigh
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Electronic book |
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