Making Process Improvement Work for Service Organizations: A Concise Action Guide /
Process improvement too often reflects a significant disconnect between theory and practice. Making Process Improvement Work for Service Organizations bridges the gap-offering a straightforward, systematic approach to planning, implementing, and monitoring a process improvement program. Managers and...
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Main Authors: | , |
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Format: | eBook |
Language: | English |
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Addison-Wesley Professional,
2012.
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Edition: | 1st edition |
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Lehigh
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Electronic book |
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