Rebuilding Trust in the Workplace : Seven Steps to Renew Confidence, Commitment, and Energy.
Are you feeling less engaged, less committed and more skeptical at work? Do you find yourself isolated? Or are you caught in the middle of co-workers' interpersonal conflicts? If so, you may be experiencing the symptoms of broken trust in workplace relationships. Small but hurtful situations ac...
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| Format: | Book |
| Language: | English |
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San Francisco :
Berrett-Koehler Publishers,
2010.
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| Series: | BK business book.
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Table of Contents:
- Contents; Preface; Introduction: Betrayal Is Universal; Step 1: Observe and Acknowledge What Happened; Step 2: Allow Feelings to Surface; Step 3: Get and Give Support; Step 4: Reframe the Experience; Step 5: Take Responsibility; Step 6: Forgive Yourself and Others; Step 7: Let Go And Move On; Conclusion: Renewing Confidence, Commitment, and Energy; Notes; Acknowledgments; Index; About the Authors; Working with the Authors.