Catologs, services and portfolios : an ITSM success story /

High-performing IT organizations know that success is more dependent on transforming behaviour than on the state of their technology. They have learned how to adapt behaviours to meet new challenges as effectively as they would change technology. Based on the real-life experiences of the author and...

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Bibliographic Details
Main Author: McLean, Daniel (ITSM Consultant)
Format: Book
Language:English
Published: Ely, Cambridgeshire, UK : It Governance Pub., [2012]
Subjects:

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Lehigh

Holdings details from Lehigh
Call Number: Electronic book