Don Peppers

Don Peppers is an American advertising executive, author, and was a founding partner of Peppers & Rogers Group, a global customer-strategy consulting firm sold in 2010 to business process outsourcer TeleTech Holdings, Inc.. Provided by Wikipedia
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1
Managing customer experience and relationships : a strategic framework /
by Peppers, Don
Hoboken, New Jersey : John Wiley & Sons, Inc., 2016
Third edition.

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Book
2
The one to one future : building relationships one customer at a time /
by Peppers, Don
New York : Currency Doubleday, 1997

Book
3
Rules to break and laws to follow how your business can beat the crisis of short-termism /
by Peppers, Don
Hoboken, N.J. : John Wiley & Sons, 2008

This item is not available through EZBorrow. Please contact your institution’s interlibrary loan office for further assistance.
Electronic Book
4
Managing customer relationships a strategic framework /
by Peppers, Don
Hoboken, N.J. : Wiley, 2011
2nd ed.

This item is not available through EZBorrow. Please contact your institution’s interlibrary loan office for further assistance.
Electronic Book
5
Managing customer relationships : a strategic framework /
by Peppers, Don
Hoboken, N.J. : Wiley, 2011
2nd ed.

This item is not available through EZBorrow. Please contact your institution’s interlibrary loan office for further assistance.
Book
6
One to one, B2B : customer development strategies for the business-to-business world /
by Peppers, Don
New York : Currency/Doubleday, 2001
1st ed.

Book
7
Managing customer relationships : a strategic framework /
by Peppers, Don
Hoboken, N.J. : Wiley, 2011
2nd ed.

Book
8
The one to one fieldbook : the complete toolkit for implementing a 1 to 1 marketing program /
by Peppers, Don
New York : Currency Doubleday, 1999
First edition.

Book
9
The one to one manager : real-world lessons in customer relationship management /
by Peppers, Don
Oxford : Capstone Pub., 2000

This item is not available through EZBorrow. Please contact your institution’s interlibrary loan office for further assistance.
Book
10
Return on customer : creating maximum value from your scarcest resource /
by Peppers, Don
New York : Currency/Doubleday, 2005
First edition.

Book
11
The one to one future : building relationships one customer at a time /
by Peppers, Don
New York : Doubleday, 1993
First edition.

Book
12
The one to one manager : real-world lessons in customer relationship management /
by Peppers, Don
New York : Doubleday, 1999
1st ed.

Book
13
Return on customer : creating maximum value from your scarcest resource /
by Peppers, Don
New York : Doubleday/Currency, 2005
1st ed.

Book
14
The one to one future : building relationships one customer at a time /
by Peppers, Don
New York : Currency Doubleday, 1997
First Currency paperback edition.

Book
15
Enterprise one to one : tools for competing in the interactive age /
by Peppers, Don
New York : Currency Doubleday, 1997
1st ed.

Map
16
Extreme trust : honesty as a competitive advantage /
by Peppers, Don
New York : Portfolio/Penguin, 2012

Book
17
The one to one manager : real-world lessons in customer relationship management /
by Peppers, Don
New York : Currency/Doubleday, 1999
First edition.

Book
18
Managing Customer Experience and Relationships : A Strategic Framework.
by Peppers, Don
Newark : John Wiley & Sons, Incorporated, 2016

This item is not available through EZBorrow. Please contact your institution’s interlibrary loan office for further assistance.
Book
19
Rules to break and laws to follow : how your business can beat the crisis of short-termism /
by Peppers, Don
Hoboken, N.J. : John Wiley & Sons, 2008

This item is not available through EZBorrow. Please contact your institution’s interlibrary loan office for further assistance.
Book
20
Managing customer relationships : a strategic framework /
by Peppers, Don
Hoboken, N.J. : John Wiley & Sons, 2004

This item is not available through EZBorrow. Please contact your institution’s interlibrary loan office for further assistance.
Book
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